Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Imperial Wins Casino, we're committed to promoting responsible gaming. Gambling should only ever be viewed as a form of entertainment, never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
Imperial Wins Casino is strictly for persons aged 18 years or over, or the legal gambling age in your jurisdiction, whichever is higher. If you are under the legal age to gamble in New Zealand, please do not use this service. We implement strict age verification procedures to protect minors.
Warning Signs of Problem Gambling
If you recognise any of these warning signs in yourself or someone you know, help is available:
- Chasing losses by gambling with more money
- Gambling with money needed for essentials (rent, food, bills)
- Hiding gambling activity or lying about the amount spent
- Experiencing mood swings related to gambling wins and losses
- Neglecting family, friends, work, or other hobbies
- Feeling unable to control or cut back on gambling
- Borrowing money to fund gambling
- Gambling to escape problems or negative emotions
- Feeling anxiety, irritability, or restlessness when unable to gamble
Self-Help Tools & Controls
Imperial Wins Casino provides tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive reminders during your gaming session about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Take a Break: Pause your account for a cooling-off period
Contact our support team to activate any of these tools or discuss your gaming habits confidentially.
Support Organisations & Resources
If you're struggling with gambling, professional help is available from these organisations:
New Zealand
- Gambling Helpline (Aotearoa New Zealand): Free phone support and counselling available 24/7
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation: Support services and information for problem gamblers and their whānau
Website: www.pgf.nz
United Kingdom
- GamCare: Free, confidential support for anyone affected by problem gambling
Website: www.gamcare.org.uk - GamStop: National self-exclusion scheme across UK licensed operators
Website: www.gamstop.co.uk
Australia
- Gambling Help Online: Counselling and support services
Website: www.gamblinghelponline.org.au
International Resources
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- USA - National Council on Problem Gambling: www.ncpgambling.org
Need Help?
If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support—help is available and recovery is possible.
Contact the Gambling Helpline (Aotearoa New Zealand) on 0800 654 655 or visit any of the support organisations listed above.
Remember: You are not alone, and help is available.